Recent Audit Projects

Suitability of Rail for Network Distribution Center Mail Transportation – 13XG034NO000

The U.S. Postal Service has a long history of transporting mail on rail dating back to the early 1800s. However, the Postal Service today mainly uses trucks to transport its surface mail across the country while its competitors, such as FedEx and UPS

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Timeliness of Mail Processing at the Hartford, CT P&DC – 13XG037NO000

Delayed mail adversely impacts mailers and U.S. Postal Service customers. Missed opportunities could cause some to seek alternatives to the mail. Analysis of delayed mail identified the Hartford P&DC as a facility with high delayed mail volume. Ou

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Parcel Capacity in the Processing Network – 13XG036NO000

Strong customer demand for goods purchased over the Internet has driven growth in the package market in an otherwise declining mail market. This growing package segment provides the Postal Service an opportunity to help counter the reduction in Firs

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Review of the US Postal Service Knowledge Management Process – 13RG019DP000

Knowledge management is the use of strategies and processes designed to identify, capture, structure, value, leverage, and share an organization's intellectual assets to enhance its performance and competitiveness. Knowledge management requires two c

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Delivery Unit Optimization (DUO) Process – 13XG035DR000

In December 2010, the Postal Service™ established guidelines for the Delivery Unit Optimization (DUO) initiative. The guidelines established a standardized program designed to increase operational efficiencies by relocating delivery operations into c

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Initiatives To Improve Employee Availability – 13RG016DP000

In 2011, the Postal Service implemented the Delivering Results, Innovation, Value, and Efficiency (DRIVE) management process to improve business strategy process. Accordingly, the Postal Service established 24 initiatives to improve Postal Service op

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Government Travel Card – Northeast Area – 13RG017DP000

The Government Travel Card System is a program offered by the Postal Service in which an individual government travel card, with automatic teller machine (ATM) privileges, is issued to designated employees for use while on official travel. In acc

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Next Generation Collection and Delivery Vehicles – 13XG031DR000

Vehicle replacement is critical in meeting the Postal Service operational needs and future strategies. Our objective is to assess the Postal Service’s replacement strategy for delivery and collection vehicles and identify additional opportunities to

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Patents Continuation 2 – 13YG021HR000

The Postal Service owns numerous patents as a result of its direct development and development by contractors of mail handling and processing equipment that is used throughout the USPS and worldwide. We are going to review additional Postal Services

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Product Tracking System-2 (PTS-2) – 13RG011MS000

The Postal Service is in the midst of replacing its legacy tracking system. The current Product Tracking System is used to scan and report data on the locations and delivery status of mail, including Express Mail, Priority Mail and Standard Parcels.

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